The VoltRider™ is guaranteed against manufacturing defects and the following terms apply:

  •  The bike frame has a warranty of 2 years.

  •  Other main parts have a warranty of one year. This includes mechanical and electrical parts.

  •  The battery is covered by a 6-month warranty as battery life will be determined by user care and recharging frequency.

  •  Bulbs, brake blocks, inner tubes, tires, chain, cables etc., are regarded as consumables. When consumable replacements are required, these need to be purchased from your local cycle shop or store.

Maintaining Your VoltRider™

The details below are general guidelines that should be followed to ensure best performance from the VoltRider™ throughout its lifetime.

To ensure the product achieves best performance and maximum service life, the VoltRider™ should be stored in a dry, clean environment and care will maximize service life.

Procedures for Maintaining The Battery

The VoltRider™ battery should be stored fully charged to avoid deterioration in the performance capacity that can occur.

After the battery is charged it loses charge over the days that follow and should be topped up to optimize battery life. If the VoltRider™ is unused for a week, recharge the battery to maintain performance capacity.

An unused battery will completely discharge in 30-60 days, discharged batteries will deteriorate losing capacity and performance. If, after a lengthy journey that exhausts much of the battery power, recharge as soon as possible. It is highly recommended to charge after every use, but we do not recommend leaving the battery constantly connected to the AC wall socket.

Chargers may vary, but standard chargers have an indicator light(s) that illuminate red while the battery is charging and green when the battery charging is completed. Always charge the battery indoors and away from damp areas or where water is used. When charging keep both the battery and charger away from flammable materials or products. The battery will heat up while it is charging.

With proper care, battery life expectancy for Lithium-ion will be in the region of 500 charge cycles. Battery longevity will be dependent on regular re-charging and average level of battery discharge during use – follow the guidelines in the user manual and on this web site to maximize the life of the VoltRider™ battery. New replacement batteries can be ordered from VoltRider™.

Defective Goods

  •  Defective goods notified to us WITHIN seven days of delivery will be collected, repaired or replaced*, and redelivered free of charge. Note: At our discretion we may decide to issue a full refund** instead of providing a repair or replacement.

  •  Defective goods notified to us AFTER seven days and within the warranty period are to be returned to VoltRider™ at the expense and risk of the customer. The customer should arrange shipping back to VoltRider™ and ensure that the parcel is adequately insured. Goods that are repaired or replaced** under warranty will be re-delivered free of charge. Note: At our discretion we may decide to issue a refund* instead of providing a repair or replacement.

Terms and Conditions

  * Repairs or replacements will be made free of charge within the warranty period, only where the fault is not caused by misuse of the product or through normal wear and tear. Goods damaged as a result of misuse will be subject to a repair and redelivery charges. The customer will be advised of all chargeable repairs before such work commences.

  ** Refunds are dependent on the condition of the goods received back. Damaged or incomplete goods will not be refunded in full. Goods damaged as a result of misuse will be subject to a repair and redelivery charge. The customer will be advised of all chargeable repairs before such work commences.

The Fine Print

All specifications are estimates and approximate. Range and battery lifetime are manufacturer estimates based upon optimum conditions; actual performance may be less. All specifications may vary from those listed on this web site and can change at any time.

Insurance is not required by many states, you need to check all the local city, county, and state laws. VoltRider™ is not responsible for your lack of due diligence concerning your local and state laws. Your insurance policies may not provide coverage for accidents involving the use of this bicycle. To determine if coverage is provided you should contact your insurance company or agent.

All motorized products carry risk of injury and must be operated by an experienced rider. Purchaser assumes all responsibility for risk and agrees to release VoltRider™, from any liability. VoltRider™, including its affiliates and subsidiaries, does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product, or service disclosed on the server or other material accessible from the server.

The purchaser fully accepts responsibility & releases the seller for all & any personal injuries, fatal injuries, any losses, costs, and damages incurred as a result of Purchaser’s operation of this item. Purchaser is solely responsible when permitting other riders to ride this item, and assumes all responsibility in event of damages, injuries, or fatal injuries etc. Purchaser is responsible for understanding and abiding to all local laws for operation of this product.

It is strongly recommended that the wearing of an approved helmet be endorsed at all times, as well as the use of gloves, knee and elbow pads. There is a 25% re-stocking fee for all returned orders.